Jul 18th, 2011 By Elliott
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British Gas fails again (not really surprised)
Guess what after weeks (literally weeks) of waiting for British Gas to sort out a new payment card for my gas meter and actually post it to me… I got my card on Saturday.. and it worked!
Four days later and the meter has had a hissy fit… all it will display is “Please wait…” and bleeps every 30 seconds. As it’s late and I’m tired I’m not going to ring them now. Hopefully (pfffft who am I kidding?) it will realise it’s having a hissy fit eventually and shut up.
Here’s quick run down on where we have been before…
Three previous meters, ten gas cards (excluding the current working one), countless phone calls, several emails, two failed engineer appointments, two blatantly FOS lying telephone operators and one very irate customer….
